How Our Guests Save Time With Genesis’ At-Home Valet

At Genesis West Island, we are committed to redefining the vehicle ownership experience. When you acquire a Genesis, you are not merely purchasing a luxury automobile; you are reclaiming your time. That is why the Genesis Complimentary 5-Year Care Plan¹ features our signature Genesis at-home valet service². Designed to put you first, this program ensures your vehicle receives the exceptional attention it deserves with absolute ease.

• Complimentary scheduled maintenance: Enjoy meticulous, comprehensive care that covers your vehicle’s routine servicing entirely free-of-charge¹.
• Convenient pick-up and drop-off: Experience seamless, door-to-door vehicle transport from any location within a 50 km driving distance of Genesis West Island².
• Premium courtesy vehicle: Stay completely uninterrupted with a complimentary, luxury courtesy vehicle provided for your utility for the duration of your service appointment².

We recently had the pleasure of hosting an appreciation event in Montreal to celebrate our valued clients. We invited honoured guests to share their personal stories about Genesis West Island and Genesis’ at-home valet service.

Save Precious Time for What Matters Most

A routine service appointment should never compromise your plans for the day. Matthew T. relies on his Genesis GV80 Coupe to keep up with his fast-paced lifestyle, and Genesis at-home valet service ensures he never misses a beat.

“I’m running around quite a bit during the day, so just the fact that the guys are available to come meet up with me, grab the car, do what they need to do, and then bring it back–it’s just hours saved [..] It's honestly [a] very valuable, good service to have. I would highly recommend [it].”

Genesis at-home valet service grants clients the freedom to maintain their daily momentum. With our complimentary scheduled maintenance, we are here to provide you with absolute care to maintain your vehicle’s first-rate luxury and innovative performance, personalized entirely to your needs.

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“Honestly I like the sleek, sporty looking model that I have. I like the tech inside the car as well. I especially like the service with Genesis; it's top-notch. That was one of my main decision factors when getting the car.”

Providing our guests with seamless, premium care is our highest priority. Your time is your most valuable asset, and Genesis’ at-home valet service gives you the opportunity to streamline your servicing appointments free-of-charge.

Experience Ease

At Genesis West Island, we understand that life can be fast-paced. For Tracey B., her Genesis helps her keep up with all of it seamlessly.

“I am a stay-at-home-mom, bought my Genesis about a year and a half ago, and I’ve never been happier. Best car I’ve ever had.”

Guided by a dedication to comfort and authentic hospitality, we strive to deliver an ownership experience tailored around your leisure and peace of mind. 

“I love the service at Genesis. I love that they take good care of you, they will come and pick you up, come and pick your car up. It’s actually super easy. [I] would highly recommend it.”

The Genesis experience is engineered to provide complete reassurance, backed by a dedicated team of Genesis ownership managers and technicians. For Tracey, that tailored attention began before she even received her keys.

At the time of Tracey’s vehicle purchase, she expressed to our service team a desire for a Capri Blue exterior which was unavailable at the time. However, at Genesis West Island, we are devoted to delivering the best results for our clients.

“When I went to buy the car, all that was available was a black and then I was thoroughly surprised when the day I went to pick it up they actually arranged to get me my navy blue with white interior and it’s the best thing ever.”

We are proudly committed to providing clients with an elevated standard of care so that every client feels profoundly valued throughout their journey. 

Uncompromising Quality and Luxury Convenience

Genesis’ complimentary 5-Year Care Plan and at-home valet service deliver elevated standards of vehicle maintenance defined by a keen attention to detail. Robert, the proud owner of a Genesis GV70, recognizes this commitment to quality and convenience firsthand.

“Oh I love it. First of all, I love the service. I love that they just pick up my car, give [it] an oil change, and bring it back. I like the fact that it's unbelievable quality; it's the nicest car I’ve ever had.”

We believe that quality maintenance should always be delivered with the highest caliber of care and convenience. We care about your time, and we value your trust in us to deliver an experience that feels flawless.

Discover the Genesis Experience

Are you ready to experience a luxury care plan designed around your life? We invite you to visit Genesis West Island today. Speak with our team to explore our luxury lineup, and learn more about how Genesis’ 5-Year Care Plan, featuring the at-home valet service, can elevate your journey.

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Disclaimer

The experiences and testimonials in this article are specific to the individuals featured and may not reflect the experience of each Genesis owner. Features may vary by model. Model specifications, features, and availability are subject to change without notice. Images may show optional equipment or features not available on all trim levels. Please contact Genesis West Island for the most current information regarding available inventory.

¹All vehicles sold by Genesis Motors Canada come equipped with 5 Years/100,000 km (whichever occurs first) Complimentary Scheduled Maintenance, At Home Valet with Courtesy Vehicle Service, Comprehensive Limited Warranty, Complimentary Multimedia & Navigation Map Updates, 5 Years/Unlimited km 24/7 Enhanced Roadside Assistance, and Genesis Connected Services for the lifetime of your ownership of your vehicle. The services are provided to customers within 50 km (driving distance) of the closest authorized Genesis distributor. Services are only offered in Canada. Some limitations apply. See an authorized Genesis Distributor for complete details.

²Genesis courtesy vehicles will be provided to customers for all regular maintenance and warranty work. Valet service is available for manufacturer's warranty and scheduled maintenance. At-home valet and courtesy vehicle services are provided to customers within 50 km (driving distance) of the closest authorized Genesis Distributor. Courtesy vehicles and valet service are administered by each Genesis Distributor and are subject to the specific terms & conditions in each distributor’s courtesy vehicle, valet service, and ancillary agreements. Services are only offered in Canada. Some limitations apply. See an authorized Genesis Distributor for complete details.‍